STOP!! READ THIS BEFORE CONTINUING:
When entering your shipping and billing information - please make sure the address you provide for billing matches your credit card statement and the address you put for shipping matches where you want your books to be delivered. Your order will not process if you do not put in the correct billing address.
PLEASE REMEMBER THAT STUDY GUIDE ORDERS PLACED
AFTER 1:30 PM MOUNTAIN TIME WILL NOT BE PROCESSED AND SHIPPED UNTIL THE
FOLLOWING BUSINESS DAY. Please see shipping details below.
The ACS Examinations Institute ships with UPS. Deliveries are made on
business days - Monday through Friday (the day the order is received into our office is the processing day and is not included as a ship day). Overnight orders received
on Friday before 1:30 pm MDT, will be delivered on Monday. Saturday delivery is an
option, but we pass on the cost that UPS charges for this service to the
Please note: If you decide to make changes to your order
after it has been completed, you may be charged fees. Fees are imposed when we
must pay our shippers to make the requested order change. Those costs will be
recovered by the fees to be charged. Please be careful with your shipping
address and shipping method when you fill out your order. Customer errors in
these two places are the most common problems that result in us having to
charge these fees.
Returns: We are unable to accept returns as the product incurs damage from being handled multiple times during shipping and cannot be resold.
If you experience difficulties call us at 800-854-1672 between 8:00 am-4:00 pm MDT, and we will
be glad to assist you.
Shipping originates from Colorado. Please visit UPS to see the delivery map.