Welcome to the ACS
Examination Institute's NEW Website. Here you will be able to purchase the
general, organic and physical chemistry study guides. You will also find practice exams available for General, Organic and Analytical Chemistry. If you are a RETURNING CUSTOMER it will be
necessary to establish your new account with us by re-entering your account
information, i.e. name, address, etc.
THANKSGIVING HOLIDAY SCHEDULE: Our office will be closed
for the Thanksgiving holiday on Thursday and Friday, November 26-27,
2015. Orders received AFTER 1:30 pm CST on Wednesday, November 25,
will be processed and shipped on Monday, November 30, 2015. UPS will
not be delivering on Thursday, November 26th, so overnight orders
made on the Wednesday (11/25) before Thanksgiving before 1:30 pm CST will be
delivered Friday, November 27th, and 2nd day orders made on
Wednesday before 1:30 pm CST, will be delivered on Monday, November 30,
ORDERS RECEIVED BETWEEN 1:30 pm CST ON WEDNESDAY (11/25) AND 1:30 pm
CST ON MONDAY (11/30) WILL SHIP ON MONDAY, NOVEMBER 30th. SO OVERNIGHT ORDERS
DURING THIS TIME WILL BE DELIVERED TUESDAY (12/1), AND 2nd DAY ORDERS WILL BE
DELIVERED ON WEDNESDAY (12/2). Please double-check your shipping and
billing addresses to make sure they are entered correctly.
Please note: If you decide to make changes to your order after it has been completed, you may be charged fees. Fees are imposed when we must pay our shippers to make the requested order change. Those costs will be recovered by the fees to be charged. Please be careful with your shipping address and shipping method when you fill out your order. Customer errors in these two places are the most common problems that result in us having to charge these fees.
The ACS Examinations Institute ships with UPS. Deliveries are made on business days - Monday through Friday. During high order volume times, such as December, in order to be processed on the day they are received, you must make your order no later than 1:30 pm, CT. Overnight orders received on Friday, will normally be delivered on Monday. Saturday delivery is an option, but we pass on the cost that UPS charges for this service to the customer.
If you experience difficulties call us toll free at 800-854-1672 and we will be glad to assist you.